Warranty

We want you to have confidence in the products you purchase from us. All products we sell are covered by our 12 month warranty, starting from the date of purchase.

What Our Warranty Covers

Our warranty covers faults that may arise during normal use within the 12 month warranty period.

If a product develops a fault that is covered by the warranty, we will assess the issue and, where appropriate, provide a replacement.

What Is Not Covered

• Misuse, neglect or improper use
• Accidental or physical damage
• Incorrect installation or fitting
• Alterations or modifications to the product
• Normal wear and tear

Making A Warranty Claim

If you believe a product has developed a fault within 12 months of purchase, please contact us with your order details and a description of the fault.

We may ask for photographs, videos or other information to help us assess the issue. In some cases, the product may need to be returned for inspection before a replacement can be provided.

Your Statutory Rights

Our 12 month warranty is provided in addition to your statutory rights and does not affect the rights you have under UK consumer law.